Welcome Back Kathy, We Left The Internet On For You

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Welcome Back Kathy, We Left The Internet On For You


draumurDanceKathy Sierra was once among the world’s most popular tech bloggers. On her smart, funny, and vivid blog Creating Passionate Users, she tackled neuroscience, presentations, and how to build software that makes users kick ass. She helped develop the reader-centric Head First series of books for O'Reilly Publishing, and traveled the world giving speeches at tech events. 

But in 2007, just as I took my first tentative steps into the world of social media, that all came to a screeching halt. Sierra became the target of a campaign of online harassment so severe that both Sierra and blogger Chris Locke ended up on CNN discussing the case.

Since then, she's lingered in almost total obscurity online. She threw her considerable passion and drive into learning to ride Icelandic horses as an experiment in better understanding how people learn and what it takes to achieve mastery.

But she stayed off the internet. For a while she was on Twitter -- then she left even that behind.

Over the course of my startup and social media adventures for the last few years, I took heart knowing she was still out there. She would pop up anonymously to comment on blog posts I had linked to via Twitter. I would email to see how things were going.

I went to see her in California in January 2012. We rode her horses and talked about the impact of gamification on learning and productivity. It was invigorating to see her mind in full swing, albeit privately.

But she didn't blog again; not for more than 6 years.

But Now, Kathy's Back!

As of this week, one of my all time favorite bloggers has returned to the world of blogging and the internet at a new site she playfully calls Serious Pony, in a salute to some of her favorites: The Oatmeal, Commander Taco, and Lonely Sandwich.

“I missed blogging,” she says. “For the past couple of years I kept telling myself that I was going to start up again.”

On her new blog, Sierra will write about a few topics that have become important to her during her hiatus. One is exploring new research on how to develop skills and knowledge, which Sierra calls “how to be bad-ass.”

Another topic is what Sierra calls “the API of you,” which is about the ways companies use gamification and other techniques to manipulate consumers, and how to spot those techniques and resist them.

“There are a huge pile of books that have been published in just the past few years about how to manipulate, seduce, and make things addictive -- how to work on people’s brains,” she says. “But the number of books designed to help you fight back, as a human, as a consumer? It’s like one book,” she says.

Her first post -- "Your app makes me fat" -- playfully digs into the topic of products that drain cognitive resources.

We're looking forward to hearing much more. We’re especially excited about her return to blogging because Sierra, who inspired our founders so much we have a conference room named after her in our newest expansion, has agreed to speak at HubSpot’s INBOUND conference in August. This will be her first public appearance since her return. We can't wait to hear her talk on Word of Obvious: competing in a post-word of mouth world.

Want to hear firsthand what makes us such big fans of Kathy? Attend her talk and many others at INBOUND 2013. Fans can save 30% off the ticket price with offer code KATHYSIERRA. 

This was a guest post by Laura Fitton (@pistachio), inbound marketing evangelist at HubSpot. Dan Lyons contributed to the reporting for this post.

Posted by Dharmesh Shah on Tue, Jul 30, 2013


I never knew what happened to Kathy. Her blog was one of the first blogs about customer centric business I ever read. I am glad to see her back Ian the keyboard. I'll add her to feedly immediately. Thanks for sharing the news.

posted on Tuesday, July 30, 2013 at 8:46 PM by Jay Gilmore

It is wonderful that she is back and sharing wisdom with us. We are not worthy. 
A side note on feedly. When this story came up in the feed, they picked an image that caused Kathy to abandon the net. I complained, but don't be surprised when you see it.

posted on Wednesday, July 31, 2013 at 11:19 AM by Doug

Gah. I shouldn't ever leave comments from my phone. "...back Ian the keyboard." obviously Ian == at. I am still stoked. Here first post was so insightful. Love it. Yay.

posted on Wednesday, July 31, 2013 at 1:09 PM by Jay GIlmore

Love her badass user concept. 

posted on Wednesday, July 31, 2013 at 2:08 PM by tom summit

Doug - THANKS for the heads up. It was pulling that image from a still on the version of the CNN clip we had originally linked to. That link is now removed! Yuck!

posted on Wednesday, July 31, 2013 at 6:21 PM by Laura Fitton

Laura - remember you telling me about Kathy back in the day! I didn't get into blogging and social under 2008ish so I missed out on learning from her before everything happened. Excited to follow her now.

posted on Sunday, August 04, 2013 at 5:40 PM by Janet Aronica

I have been following your blog for a long time, but I’m absolutely in love with it. You are one of the most blogger I’ve ever seen, seriously.  
Your article is very good, I saw a lot of very fond of! 

posted on Monday, August 12, 2013 at 4:47 AM by red bottom shoes

Very excited to know that she is back to blogging and glad to see her in the upcoming inbound conference on 19th Aug :)

posted on Wednesday, August 14, 2013 at 12:52 AM by Shilpi Roy

Very cool that someone who has as much to offer is back in the saddle. (could not resist the pun). I am going to check her out to get a feel for her skills and knowledge. Thanks for the post.

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